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Toby's Towing Blog: Advice and Information

Hey! My name is Toby, this is my blog. Have you ever considered what you would do if your car broke down on the side of the road? I hadn't given this much thought until it actually happened. I was driving into Sydney on the highway when my car started to make a very strange sound. Then the vehicle began to shake. Next, the engine cut out and I found myself stranded at the side of the road. Thankfully, my dad had signed me up with a towing service. I called them and they came right out and helped to recover my car.

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Toby's Towing Blog: Advice and Information

4 Tips for Selecting the Best Towing Service Company

by Tracy Fox

Towing companies provide an important service to the drivers of the 18.8 million vehicles in Australia. Unexpected breakdowns, road accidents, etc., can happen while you are on the road. As a driver, you shouldn't compromise on the quality of service you receive in emergencies. Here are a few things to consider when selecting a towing company to ensure you get the best assistance when you need it most.

Look for 24-Hour Service

When considering a towing service, you need to be able to get help the moment you need it. Since accidents or other instances that call for the service occur unexpectedly, it is only prudent to commit to a service provider who is available around the clock. Such a firm will alleviate the stress of having to figure out whom else to call in an emergency.

Find Out If They Have the Equipment You Need

Your needs will dictate who you hire for the job. Look at what task you need done and match that with your provider's equipment to know if they can help you. For example, if you need roadside assistance for a forklift, you will require a provider with a different set of equipment than if it was the case with a saloon car. Of particular importance here is the towing capacity they can provide. Scrutinize the capacity on offer to tell whether they are a good fit for you.

Research

In the internet age, it is easy to get information about a particular provider before engaging their services. Look for customer reviews to find out if there is a common thread of complaints against the provider. Repeat instances of the same mistakes are red flags that point to a company's lax service. You do not want to depend on a firm that doesn't take its job seriously during an emergency.

Investigate Their Costs

The cost of service is necessary for determining who you opt for. Pay attention to both the hookup fee and the charge per kilometer. Some providers offer low hook-up fees to win your business but levy a high price per kilometer to make up for it. Find out if there are any extra charges for night service, service in remote areas, etc.

Conclusion

Towing is critical for the Australian driver during emergencies while on the road. Selecting an exemplary service provider avails you of quality service when you are in a bind. Pay attention to service and quality-related issues to identify the best towing company.  

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